We’re here to help with order questions, shipping updates, returns, and general product support.

Customer Support

Email: support@mahjongbank.com
Phone / WhatsApp: +1 (213) 341-9760

Support Hours

Monday to Friday, 9:00 AM – 6:00 PM EST

Shipping & Returns

Orders are fulfilled from our U.S. warehouse.

Approved returns are handled through our U.S. return center in Riverside, California.

Response Time

We aim to respond to most customer inquiries within 1 business day.

Before You Contact Us

To help us assist you faster, please include your order number and a short description of your question when reaching out.